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Privacy Policy
Last updated: February 11, 2026
VibeQA ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website testing service.
Information We Collect
We collect information you provide directly to us:
- Account Information: Email address, name, and password when you create an account
- Payment Information: Billing details processed securely through Stripe (we do not store full credit card numbers)
- Usage Data: URLs you submit for scanning, scan results, and service usage patterns
- Communications: Information you provide when contacting support
We automatically collect certain information:
- Log Data: IP address, browser type, operating system, referring URLs, and timestamps
- Device Information: Device type, unique device identifiers, and mobile network information
- Cookies: Session cookies to maintain your login state
How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
Information Sharing
We do not sell your personal information. We may share information:
- With Service Providers: Third parties that perform services on our behalf (payment processing, hosting, analytics)
- For Legal Reasons: When required by law or to protect rights, privacy, safety, or property
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Retention
We retain your information for as long as your account is active or as needed to provide services. Scan results are retained according to your plan:
- Free: 7 days
- Pro: 30 days
- Team: 90 days
You may request deletion of your account and associated data at any time by contacting us.
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (TLS/SSL)
- Secure password hashing
- Regular security assessments
- Access controls and authentication
Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
California Privacy Rights (CCPA)
California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt-out of sales (we do not sell personal information).
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at: